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SAP iXp Intern - VX Strategy & Innovation Office

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SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because its the best-run businesses that make the world run better and improve peoples lives.
The SAP Internship Experience Program is SAPs global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.
Three reasons to intern at SAP:
- Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
- Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
- Gain visibility: with SAP Internship Experience Program in your title, youll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.
SAP has set the bold vision to Drive Customer Value in the Experience economy Powered by the Intelligent Enterprise.
In SAP SuccessFactors, the Value Experience (VX) team are the trusted advisors and solution experts who articulate the value of our Human Experience Management (HXM) solutions and ensure our customers understand how to harness the power of SuccessFactors to achieve breakthrough results.
Within VX, the Strategy & Innovation (S&I) Office was created to differentiate SAP as the HXM partner of choice by empowering Sales, Presales and the Value Experience team with tools, assets and capabilities that drive great customer experiences.
Position Title: SAP iXp Intern - VX Strategy & Innovation Office
Location: Virtual US
Expected Start Date: May 2021
Contract Duration: 6 months
In this role, youll:
The S&I Office intern will play a key role in delivering the best customer experiences at every interaction across the customer lifecycle, with activities including:
- Supporting the optimisation of our customer engagement, including developing assets and templates to support sales executives, solution consultants and HXM advisors with customer Discovery activities
- Exploring how the better use of technology (video, graphics tools, design tools, survey tools, social media, etc) can enhance customer experience
- Building out the customer engagement model, enablement and success measures with a particular focus on our Pursuit Activity Model (PAM)
- Supporting the strategy and focus areas for a scale approach to serving smaller / shorter-cycle sales opportunities for the small and medium enterprise market
- Developing scalable tools, templates and methods that provide a quick turnaround time for value-based selling approaches
- Working with sales executives and HXM Value Advisors to support early stage customer engagement, sales discovery activities and value case development
- Position and support HXM benchmarking and value case development
- Assist on other elements of the S&I Office activities including Value Experience Knowledge Hub design and operations, Value Lab enablement sessions, VX community calls and self-service materials for sales executives
Associated topics: business advisory, business analysis, client, crm, customer, information technology consultant, market, sales, senior consultant, support analyst
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