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Customer Service / Communications - Entry Level

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Monumental Management


We are hiring a determined professional to represent our elite clients and deliver personalized customer experiences. You will receive comprehensive training to ensure success in customer acquisition, retention, and support. Our growing firm offers the opportunity to grow professionally, travel to enhance knowledge, and become an integral part of a genuine team of professionals.Role Objectives:Garner knowledge of our clients' products and servicesConduct accurate and compelling product presentationsEstablish rapport with customers and understand their needsDisplay a solutions oriented mentality to resolve inquiriesCollaborate with colleagues to enhance customer interactionsObserve, monitor, and record customer insightsAssist with lead generation and business development effortsRequirements:0 - 3 years of experience in a customer facing rolePrior experience in a team environment (professional/academic/athletic)Participation in community service activities and/or philanthropic eventsAffable with a team oriented mindsetEffortless ability to build relationshipsStrong communication skills both written and verbalPunctual and reliable with strong self disciplineAdvantages:Paid training with competitive compensation and bonus opportunitiesVast network of affiliates to share ideas, strategies, and suggestions withRewards and recognition for top performersSalary: $36,500.00 to $54,600.00 /year
Associated topics: answer, call, call center, customer care, customer service, customer service representative, guest, help desk, representative, trouble resolution
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