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Entry Level Customer Service Assistant

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Description Position at Sterling Solutions, Inc. We have an opportunity for a Customer Service Assistant to train with our intuitive team and represent our revered roster of clients. In this role, the Customer Service Assistant will implement interactive marketing strategies while educating customers on our clients' products and services. Through multi channel sales techniques, our Customer Service Team has acquired an unprecedented amount of new customers while supporting them through the sales process.Responsibilities:Create a memorable, positive first impression for customersDevelop a comprehensive knowledge of our clients and their productsEstablish common ground with people from all walks of lifeSecure quick relationships by building rapport with customersOffer consultative advice that matches customer preferencesComplete sales while resolving inquiries and overturning objectionsDesired Skills:Gregarious personality with excellent people skillsPreference for face to face interactions and varietyInsatiable work ethic with ambitious goalsTime management skills and ability to prioritizeCollaborative skills with a team oriented mentalityResilience and tenacity when faced with challengesActive listening skills, empathy, and compassionWe'll Provide:Individualized, paid training with direct supportSimulations, field practice, and classroom educationAnimated team members with weekly team activitiesIncentives for growth, travel, and bonusesSalary: $36,500.00 to $54,600.00 /year
Associated topics: call center representative, clerk, client, csr, customer service associate, customer service representative, platform support, service, service agent, system support
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